Frequently Asked Questions
1. Why is EDI better than sending information by post?
Etransactions eliminates the delays and lost documents associated with traditional paper based methods and prevents the excuse ‘I didn’t receive it’. It is a cost effective solution which is fast and easy to use. The nearest comparison to this is sending your documents via registered post however, this still takes a day to arrive!
2. Is the service better than using email to send my information?
Unlike email, Etransactions is secure, with the option to upgrade to a secure token and PIN. We anticipate that all banks will be upgrading to the same security level as ours in the future.
3. How does the service work?
Companies simply log onto our website to become a registered user. Users simply follow the set up instructions, which help the user though the whole process of inputting data. This whole process only takes about 10 minutes and no software installation or training is required. Companies have the added advantage of being notified by email (and/or text) when a new document arrives and an email confirmation is also sent when the document is then opened by the reader.
4. How does Hauste Estransactions differ from other providers in the market place?
The majority of companies typically take along time to roll-out, are expensive and difficult to integrate. Our system is free to join, free to receive documents and enables businesses, large and small, to send documents at low cost via a pay as you go plan.
5. What type of company can take advantage of your solutions?
Any business that trades with other businesses, but it works best for larger ones as they can save the most money. It is designed to benefit large and small companies across all vertical sectors in the supply chain including those in retail, logistics, IT consultancies, insurance, financial/banking, construction and manufacturing.
6. How easy is the system to use?
In short – very easy. Our subscribers simply need an Internet connection and web browser. There is no downloading, no installation of software and the website is entirely secure with password protection.
7. How likely is the system to crash?
One of our key system architects, Simon Mansfield, has spent his career working in the financial sector. He has extensive experience in building systems that are robust and scalable. The system is extremely stable because of the way it was built.
8. How safe is the system?
Hauste Etransactions is a very secure system that uses similar security methods as those used in Internet banking. Each registered user has a unique personal password and log-on details to verify their identity. If additional security is required, users can upgrade to level 2 security and be issued with a security device and access code, similar to the chip and pin approach adopted by high street banks and credit card companies.
9. Where did the expertise come from to develop your own EDI solution?
The Hauste Etransactions solution sprang out of Tony Duggan’s (one of our founders) in-depth knowledge of the requirements of complex global supply chains including retailers, manufacturers, logistics providers and banks. Tony was previously director of consulting services at Bolero, the inter-bank initiative founded by SWIFT, together with leading financial institutions to develop a global electronic messaging system.
10. Will using the system help with accounting compliance?
Using Hauste Etransactions creates a reliable audit trail, as all documents are stored for seven years – this helps companies comply with tax and other legal requirements.
